Services

We provide personalized services designed to meet the needs of older adults.

At GCM, we are able to provide Geriatric Care Management Services on a number of levels. All of our services begin by completing a Comprehensive Assessment that establishes a baseline of essential information. We act as Advocates through our Care Coordination Services and can remain involved on an on-going basis through our Continuing Care Program. Whichever service is chosen, we document important information needed for optimal care and keep track of changes so that information is up-to-date. We also serve as Durable Health Care Power of Attorney or Court Appointed Guardian.

Our Geriatric Care Managers will always go to where the client is (i.e. at home, hospital, assisted living, residential care home or nursing home) to more accurately determine both immediate and long term needs.

Individual & Family Consultations

Consultations are usually conducted in our office. They provide an opportunity for families to consult with a professional to discuss specific concerns, provide history and life context, problem solve, plan ahead and identify specific recommendations for the care of the client.

Consultations often evolve into a decision to utilize a Professional Geriatric Care Manager (PGCM) in the coordination of the loved one’s care. In such instances, our PGCM makes a home visit, at least once each month, in order to monitor the provision of care, evaluate changes in care needs, coordinate services, and advocate for the client, as needed.

Resolution to Elder Care Decisions – Reaching Agreement

A PGCM meets with families who are having conflicts involving older adults, other family members and/or others in the elder’s network of support. In such circumstances, GCM serves as an Elder Care Mediator in meeting with all involved, while assisting in the identification and exploration of critical issues, priorities, options and goals, in arriving at a satisfactory solution. This may involve a meeting or a series of meetings held at the GCM office. Examples of situations where mediation may be helpful include: family disagreements concerning where a loved one should live; driving capability; elders’ ability to make their own decisions; sale of property to finance an elder’s care; and, other similar circumstances.

Comprehensive Assessments

Our comprehensive assessment gathers information needed to evaluate immediate, short term and long term care needs. The assessment may include obtaining and evaluating information on:

• Past and Present Medical Emotional & Mental Health

• History & Medications Reasoning Ability & Judgment

• Memory Status Physical Functionality

• Behavior Concerns Living Environment

•Nutrition Safety

•Typical Daily Activities Ability to Manage Medications

•Quality of Life

This comprehensive assessment is completed by one of our PGCMs. The client and family’s concerns are addressed at this time. Our goal is to identify what is needed to ensure the client’s health, safety, and overall well-being and determine the cost necessary to accomplish this. At the time of the assessment, the geriatric care manager provides a handwritten summary and verbal recommendations, which take into account affordability and the wishes of the client.

Medical Care Summary (MCS)

The Medical Care Summary document is a typed summary of the GCM assessment, which includes the client’s medical history and permits ease and effectiveness in providing Emergency Room and Hospital staff with crucial medical information. This information is key to allowing them to quickly diagnose and treat current symptoms; enabling them to learn relevant information at a time when one may be compromised and unable to communicate or answer questions. Presenting this information to physicians and other health care professionals saves time and often leads to more prompt attention to pressing problems and needs.

Having this document also avoids the need for repetition, having to explain and repeat the same information to each physician, specialist, hospital, facility, or other health care service providers. Perhaps most importantly, this summary enhances communication and coordination by keeping all professionals abreast of current medical history, medications and care providers.