FAQ

Who and what is a GCM?

Q:  What is a Geriatric Care Manager?

A:  A geriatric care manager (GCM) is an expert, such as a social worker, counselor, gerontologist or nurse, who specializes in assisting older people and their families to attain the highest quality of life given their circumstances.

Q:  Who uses GCMs?

A:  GCMs provide services that assist individuals and families. Businesses and professionals in the legal, health, and financial arenas, utilize PGCMs to ensure that their clients understand their options, have their needs met, and they receive quality care.

Q:  How can GCMs assist family caregivers?

A:  GCMs assist families and caregivers in numerous ways. They conduct elder care-planning assessments to identify problems and to provide solutions; screen, arrange, and monitor in-homecare or other services; provide short- or long-term assistance for caregivers living near or far away; review financial, legal, or medical issues and offer referrals to geriatric specialists; provide crisis intervention; act as a liaison to families involved in long distance caregiving, overseeing care, and quickly alerting families to problems; assist with moving anelder person to or from a retirement complex, assisted care home, or nursing home; provide consumer education and advocacy; offer counseling and support. Some PGCMs also provide family or individual therapy, finance management, conservatorship or guardianship assistance, and/or caregiving services.

Q: 
Do GCMs also assist other populations?

A: Most care management practices focus on older adults, though many have the capability and knowledge to serve others with chronic conditions.

Q: Where can I learn more about geriatric care management?

A: If you will visit www.caremanager.org and click on “Find a Care Manager,” you will find many resources to help you learn more about geriatric care management including:

  • What is a professional geriatric care manager (PGCM)?
  • What can a PGCM do for me?
  • How do I find a PGCM?
  • Questions to ask when looking for a PGCM.
  • and more!

Q: How do I find a GCM in my area? In another location?

A: Simply fill out our contact us form!

What are the GCM qualifications?

Q: Are GCMs licensed professionals?

A: Many Professional Geriatric Care Managers are licensed in their individual specialties as required by state laws; i.e. nursing, social work, psychology, etc. In 2006, NAPGCM members voted to approve a new requirement that ALL members must hold at least one of four approved care management certifications. All current and renewing Care Manager Members must hold one of these certifications as of Jan. 1, 2010.All new NAPGCM applicants for Care Manager membership must be certified beginning Jan. 1, 2008.

Q: Why certification?

A: Certification ensures a minimum level of professional quality.

Q: What are the specific certifications?

A: Currently there are four accepted certifications: Care Manager Certified (CMC), offered by the National Academy of Certified Care Managers (NACCM); Certified Case Manager (CCM), offered by the Commission for Case Manager Certification (CCMC), and Certified Social Worker Case Manager (C-SWCM) and Certified Advanced Social Worker in Case Management (C-ASWCM), offered by the National Association of Social Workers.

Q: What is the difference between earning a certification in care management and certification?

A: To become certified in one of the four NAPGCM approved certifications, a care manager must qualify based on education, supervision, work experience, written exam, and ongoing continuing education requirements to maintain certification. A certificate in care management is an educational program designed to provide an overview of the care management profession and industry and does not meet all the requirements to become certified.

Education

Q: Where do I learn about continuing education classes and CE opportunities?

A: Go to the Web site, www.caremanager.org, and click on “Learn more about Geriatric Care Management.” You’ll see “Careers in Geriatric Care Management” in the drop down menu. This link will take you to an area that has a listing of Educational Opportunities. The list is updated regularly. The Calendar of Events section of the site lists seminars, conferences, as well as CE programs.

Public Relations and Marketing

Q:How can my group request a speaker to talk to us about geriatric care management?
A: Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” You’ll see “Newsroom” in the drop down menu. Click on it. Click on the last item on the left menu bar, “Request a Speaker.”

Q:How do I learn what has been written about geriatric care management?
A: Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” Click on “Newsroom” in the drop down menu.

Conferences and Events

Q:Where can I find schedules for conferences and events?
A:Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” Click on “Conferences and Events” in the drop down menu.

Q:What educational programs does NAPGCM offer and when are they scheduled?
A:NAPGCM hosts one annual conference each spring, and an Advanced Practice Retreat each Fall.

Q:Who can attend the annual conference? The Advanced Practice Retreat?
A:The Annual Conference is open to anyone interested in learning more about professional geriatric care management. The Advanced Practice Retreat is open to NAPGCM members who have a minimum of five (5) years as a geriatric care management business owner or substantial management experience.

Q:Does NAPGCM offer exhibitor and sponsorship opportunities at your events?
A:A full array of exhibitor and sponsorship opportunities are available for the NAPGCM annual conference. Contact Jennifer Hardy, Meeting Planner, at (520) 881-8008 or at jhardy@kellencompany.com.

Q:What is the speaker acceptance process for the annual conference?
A:Complete a Call for Speaker Proposal form available on the conference page. Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” Click on “Conferences and Events” in the drop down menu. Proposals should be geared to the following topics: Client Centered Track, Business Development Track, and/or Policy/Legal/Ethical Track.

Q:Who should I contact about NAPGCM Chapter events?
A:Information about NAPGCM Chapter events is available on each chapter’s Web site. Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” Click on “NAPGCM Chapters” in the drop down menu. Frequently Chapters list events on the NAPGCM Web site as well. Go to the Web site,www.caremanager.org, and click on “Learn more about Geriatric Care Management.” Click on “Conferences and Events” in the drop down menu.